Hotel Luena

Everything was super! Buuut, the highlight goes to Ana, the friendliest agent who understood we had issues with our car and rebooked our stay three different times with a smile and comforting words. The room is modern and cute, with a little balcony and they even had a little blanket and a water bow ready for our dog! We were very pleased and cannot recommend it enough. Way to go, this place is a family business for 3 or 4 generations and it’s definitely honoring its tradition to be welcoming and hospitable! 5 stars!!!

The hotel is in an ideal location, close to local shops and restaurants and to the Metro. Staff are very friendly and helpful, nothing is too much trouble, especially Julia, Ismael and Anna. The complimentary drinks and pastries at the reception is a nice touch.

We stayed at Hotel Luena for three nights, and our experience was fantastic! The staff was incredibly kind and proactive – they helped us with everything we needed, and we were especially touched by the surprise they prepared for my wife's birthday. We were welcomed with a bottle of wine and a birthday card, which was such a thoughtful gesture that truly showed their dedication to guests. 🍷🎉 The room was clean, comfortable, and had everything we needed. Housekeeping took great care of it every day, which we really appreciated. The location is excellent, very close to a metro station, making it quick and easy to reach the city center. Breakfast was delicious, served as a buffet with a great variety of options. The entire hotel is well-organized, cozy, and charming, making us feel right at home. We highly recommend Hotel Luena to anyone visiting Lisbon – it’s truly a wonderful choice! 👏

Location, Clean, quiet. Great staff, especially Ana front desk & the breakfast staff were all wonderful. The street is noisy, but the windows totally block out street noise. This hotel is located in a perfect area! Close to metro( green line) & walkable to various neighborhoods. ( our favorite is Saldahna) which is also a metro stop on the red line. Neighborhood stationery store is 50 steps away from hotel & Fatima & her husband are just wonderful & sell the daily metro refillable cards. Hotel rooms were spotless & bed was comfortable. Bathroom was large & very nice! The breakfast was amazing! You must try their homemade yogurts!!! Lobby has fresh drinks & treats everyday in the lobby😎

The hotel was exceptionally clean & the staff were amazing. We had the deluxe double room with a balcony and it was worth it. The room was modern and very clean. The hotel director left us a hand written welcome note and plate of fruits in our room, it was lovely. I would definitely stay here again. We really enjoyed Hotel Luena!